COMMON TROUBLESHOOTING

Find a quick answer to your questions

I HEAR A SQUEAKGING SOUND WHEN I USE THE GARAGE DOOR

If you hear squeaking sound when you use your garage door than something is probably wrong with your spring system. Normally just applying lubricant oil should do the trick but sometimes it’s a sign that your spring is about the fail. Order a professional to handle this. We don’t recommend a DIY job for safety reasons.

MY GARAGE DOOR WON'T OPEN OR CLOSE

This could happen for a number of reasons. If you’re using a code remote than replace your batteries in your remote. Power failures could sometime affect your garage opener motor. If you open and close the door mechanically than it could be a broken gear or lever. As always, Call to PROS.

MY GARAGE DOOR ONLY OPENS HALF WAY

Typically, this happens when a foreign object is stuck between the different garage door components. Try to see if you can spot this obstacle and remove it (only after powering down your main powerhouse supply. If you’re not sure, call a professional now.

I use a smart system to open my garage and it's not working

More and more people install smart systems in their home. There are many different types of Smart system but most use Wi-Fi or Bluetooth. Try restarting the main Router and wait to see if the problem is solved. If not, call a professional since this could happen for a variety of reasons.

How can i tell if the new garage door i want will fit

You can divide most garage doors to a single or double garage doors. Since during installation, the garage space is measured, than you don’t have to worry about that. A professional garage door supplier will make sure that you can have your dream design fit in your existing garage.

How do i know if i can fit a smart system on my existing garage

Smart systems can be installed on every garage door. If you already have a motor to open and close your door, than it’s all about connecting it to a matching Wi-Fi system. If you don’t already own one, a new motor can be installed and connected to a smart system. All systems work on both iOS and Android devices.